Subscription Terms
Last updated: September 16, 2026
Your subscription renews automatically at the end of each billing period and your payment method will be charged automatically, until you cancel.
If you choose the 1-week plan: unless you cancel before the end of that week, your subscription continues as the 4-Week Ritual Plan and you will be charged €19.64 every 28 days from that point on.
The price you see at checkout may be a discounted introductory price. Renewals are charged at the standard price for your plan, shown below.
Cancel at any time at your account log-in. Cancelling takes effect at the end of your current period.
1. Plans and pricing
The 1-week plan converts
The 1-week plan is an introductory period, not a weekly subscription. It gives you seven days of access for €12.33 (if no discount was used).
Unless you cancel before those seven days end, your subscription continues as the 4-Week Ritual Plan. Your payment method will be charged €19.64 at that point, and again every 28 days after that, until you cancel. The 12-week plan is charged every 84 days.
All prices include VAT at the rate applicable in your country. The exact amount is shown before you confirm.
2. When you are charged
You are charged when you subscribe, and again at the start of each billing period, until you cancel.
If a payment fails, we will retry over several days and notify you. If it cannot be collected, access is suspended.
3. How to cancel
Cancel at any time at your account log-in, or in the app under Settings → Subscription.
Cancelling is as straightforward as subscribing. It takes effect at the end of your current billing period — you keep access until then, and you are not charged again.
Deleting the app does not cancel your subscription. You must cancel through one of the routes above.
If you purchased through the Apple App Store, cancel in your Apple account settings. We cannot cancel Apple subscriptions on your behalf.
4. Your right of withdrawal (EU and EEA consumers)
You have the right to withdraw from this contract within 14 days of entering into it, without giving any reason.
How to withdraw
You can withdraw from the contract by submitting a ticket at support@glowsy.app with a clear statement that you are withdrawing.
Model withdrawal form
I hereby give notice that I withdraw from my contract for the supply of the Glowsy service.
Ordered on: [date]
Name: [your name]
Email used at purchase: [email]
Date: [date]
5. Statutory rights elsewhere
Your rights under the consumer law of your country of residence apply regardless of anything in these Terms, and nothing here limits them.
6. Refunds outside the withdrawal period
After the 14-day withdrawal period, we will refund your most recent payment where:
- A technical fault we can verify prevented you from using the Service, and we could not resolve it within a reasonable time, or
- You were charged in error, or
- We materially changed or discontinued what you paid for
We consider other requests case by case. Please contact us before disputing a charge with your bank — we resolve most requests within one working day, and a chargeback takes considerably longer for you than an email to us.
We do not refund:
- Periods already elapsed on a subscription you did not cancel in time
- Purchases made through the Apple App Store
7. Price changes
We may change prices. Existing subscribers will be told by email at least 30 days before a change affects them, and may cancel before it takes effect.
8. Access after cancellation
Access continues until the end of the period you have paid for, then stops. Your account and data are retained as described in our Privacy Policy, and you may delete your account at any time.
9. Contact
Billing and payment questions can be directed to support@glowsy.app